Hibdon Tires Plus
A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
Hibdon Tires Plus Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Hibdon Tires Plus has 1.7 star rating based on 44 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Be sure to abvise customer correctly, Great tires, No pros.
Cons: Always busy, Are the cons, Damaged property.Recent recommendations regarding this business are as follows: "Absolutely do not go!", "Discount tires", "Would not go there for any SERVICE !", "If you have any problem at all just talk to the area managers they will start the process and just demand that you want corporate and before they really take you to corporate they want to try to help you so I would insist on talking to corporate and try to work out what's going on with the area manager that would be my first steps.", "Converse with them they did everything to correct me they put four new tires on my car when I did not realize that all four were bad they also put four new sets of lug nuts on as they had stripped them and they did not realize I had a lug nut key it was in the seat their gentleman sit on it so they gave me actually two new sets of lug nuts but they put the whole new set with the locks on and I said okay that'll work and I'm done everything's corrected perfectly and if a company will do that and he crow like that this is an excellent company just ask for James at the tinker diagonal in Oklahoma City or the area manager there or talk to Sheena she's their customer service these people will make it right I'm telling you I haven't seen such great customer service in a long time".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Hibdon Tires Plus has 1.7 star rating based on 44 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Be sure to abvise customer correctly, Great tires, No pros.
Cons: Always busy, Are the cons, Damaged property.Recent recommendations regarding this business are as follows: "Absolutely do not go!", "Discount tires", "Would not go there for any SERVICE !", "If you have any problem at all just talk to the area managers they will start the process and just demand that you want corporate and before they really take you to corporate they want to try to help you so I would insist on talking to corporate and try to work out what's going on with the area manager that would be my first steps.", "Converse with them they did everything to correct me they put four new tires on my car when I did not realize that all four were bad they also put four new sets of lug nuts on as they had stripped them and they did not realize I had a lug nut key it was in the seat their gentleman sit on it so they gave me actually two new sets of lug nuts but they put the whole new set with the locks on and I said okay that'll work and I'm done everything's corrected perfectly and if a company will do that and he crow like that this is an excellent company just ask for James at the tinker diagonal in Oklahoma City or the area manager there or talk to Sheena she's their customer service these people will make it right I'm telling you I haven't seen such great customer service in a long time".
Most users want Hibdon Tires Plus to offer a solution to their issues.
Consumers are not pleased with Customer service and Reliability. The price level of this organization is high according to consumer reviews.
Media from reviews
Top Hibdon Tires Plus Reviews
"Because they put two tires on my car that have put me in danger"
Well they had some subservient tires they were brand new they were unaware that these tires were defective. The lug nuts on them were Ford's fault and there...
"Sexually Harrassed!!!!"
I unfortunately had the experience of needing to get an alignment on my work vehicle this week and my boss made an appointment with Hibdon Tires Plus, as they...
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Norman, Oklahoma
Sexually Harrassed!!!!
I unfortunately had the experience of needing to get an alignment on my work vehicle this week and my boss made an appointment with Hibdon Tires Plus, as they were the soonest appointment available. When I arrived, I was greeted by an employee who was working the front counter.
I let him know I had an appointment for an alignment and he took my key and we walked out to the car. I drive a camera car for a repo company, so the car has cameras on the trunk. The employee made a comment about them, so I explained what they were. He proceeds to tell me what a bada** I am, and is dropping f bombs the entire time we're talking.
I ignore it, and we continue back inside and I walked to the waiting area and have a seat to wait. Once they get the car on the lift, they tell me it's pretty bad so I start to call my boss and see what he wants to do when this employee sits down beside me. After I'm off the phone and let them know what my boss says, this employee proceeds to make a comment about my ear gauges. He then says they are sexy and at this point I text my husband that this guy's making me uncomfortable so he comes and sits with me until the car is done.
Once the car is done, I tell him I'll be fine, I just need to call my boss so he can pay and I'll be out of there. Well, I was wrong. I got the counter and was waiting for him to get the card reader ready so I could call my boss when he leans over the counter slightly and says "what did the *** say to the p**sy??" And I stood there for a minute and was all "what???" While trying to comprehend what he just said. He laughs and shakes his head, then looks at me and says it again.
Out of shock I say "what?" And his response is "don't make me come in there." At this point I'm so uncomfortable I don't know what to do or say so I immediately call my boss and make him pay so I can leave. This is absolutely disgusting and unprofessional behavior and should never be acceptable. I have called the manager and when I told him what happened, his reply was "I know who you're talking about and I'll take care of it." Like, it's happened before so how is he still working there?! I have been in contact with corporate, but this is absolutely unacceptable and people need to be aware!!
He has access to home addresses, names, phone numbers and no telling what else. Something needs to be done!!!
User's recommendation: Absolutely do not go!!!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Mountain View, California
Because they put two tires on my car that have put me in danger
User's recommendation: If you have any problem at all just talk to the area managers they will start the process and just demand that you want corporate and before they really take you to corporate they want to try to help you so I would insist on talking to corporate and try to work out what's going on with the area manager that would be my first steps.
Oklahoma City, Oklahoma
Don’t go there
User's recommendation: Discount tires
Hello Kenita, thank you for taking the time to share this with us. We are very sorry to hear that our teammates were unable to complete your tire repair service during this visit to our Norman location, and would like to investigate your concerns.
For continued support, please send us an email to socialcare@***.com with full details of this experience, your contact information, and the store's full address.
We hope to hear from you soon, and thank you for contacting Hibdon Tires Plus. ^Sarah
Lawton, Oklahoma
Bad Service
User's recommendation: Would not go there for any SERVICE !!!
Hello Gayland, Thank you for sharing this with us. We are very sorry to hear that you had such a negative experience with recent services, and apologize for the poor customer service you've received from our teammates during this visit to our store.
This type of experience isn't what we stand for, and we'd like to have our management team address your concerns. For continued support, please feel welcome to email us at socialcare@***.com with your contact information, the store location, the details of this experience, and your invoice number. We value your business, and want to ensure your satisfaction.
Thank you for choosing Hibdon Tires Plus for your auto care needs. ^Sarah
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Oklahoma City, Oklahoma
I had to redo my review they absolutely took care of every problem I brought up!
User's recommendation: Get in touch with area manager first, tell them what happened then go to customer service and ask for Sheena in a Tulsa area office they will not give you corporate you have to go through these issues first and then they will eventually get you back to the main manager at the store to help you
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Oklahoma City, Oklahoma
I'm very passionate about people who correct their wrongs and are not afraid to eat crow and make it right and that is exactly what they did to me that's an excellent time for me I first gave them 5ne
User's recommendation: Converse with them they did everything to correct me they put four new tires on my car when I did not realize that all four were bad they also put four new sets of lug nuts on as they had stripped them and they did not realize I had a lug nut key it was in the seat their gentleman sit on it so they gave me actually two new sets of lug nuts but they put the whole new set with the locks on and I said okay that'll work and I'm done everything's corrected perfectly and if a company will do that and he crow like that this is an excellent company just ask for James at the tinker diagonal in Oklahoma City or the area manager there or talk to Sheena she's their customer service these people will make it right I'm telling you I haven't seen such great customer service in a long time
Hello Cheryl, and thank you for sharing your positive review! We are happy to know our team was able to correct your concerns and get you back on the road safely!
Thank you for choosing Hibdon Tires Plus, and we hope you have a blessed rest of your week! ^Nicholas
Replying to
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Midwest City, Oklahoma
Resolved: Because they put two tires on my car that have put me in danger
Company fixed the issue and I have been provided with product replacement.
I pulled in my driveway come back out my tire is flat. Roadside comes tell me I have two defective tires they cannot change.
Manager will not respond. Corporate impsible reach
- Do not honor anything no loyalty
Preferred solution: I would like to live and stay safe by being towed and the two deficient tires replaced at their cost and their time
User's recommendation: Do not risk your life by getting subservant tires, in which they will not even respond to you to help you fix...
The issue is resolved because they went out of their way to make sure I was on the road safe and sound again I mean out of their way. Not only did they replace the two tires that were showing road hazard but they replaced all four tires with brand new tires.
Mentioned they had stripped my lug nuts well they also gave me a website to where Ford is being sued for the lug nut situation. I went there and of course Ford got out of it they just missed it against them but that's okay I'm going to hire cortis I'm a paralegal. But what they did was they had broke my lug nuts off they had stripped them in the first place so I could not get my car up there to them without it having to be completely towed first they didn't want to do it but they had to it was road hazard I was not giving up I drive for a living. Well they didn't see the lug nut as I gave it to their toe person he put it in the seat and they said on it so they put on lug nuts after they strip the old ones off that did not lock well I called them looking for my lug nut they told me I did not have one I said yes or I certainly do so I told him where I got out of my car real quick and I started looking everywhere and I found it in a seat in the crack and I said you guys were setting on my lug nut lock.
He said ma'am this is James he's an assistant manager and also there is Sheena she works out of the Tulsa store she's excellent customer service and then we've got our area manager who is awesome but they took care of this they bought me some new lug nuts put new lug nuts lock and all on all four tires replaced all four tires put me back on the road towed my car in for me because I have roadside through many of my gig jobs but they wouldn't touch it because they could not break the lug nuts off and they would not be responsible.
Well once I got the information to them correctly they got on it and in two days everything was completely handled I recommend him they do mean what they say they recommend that you make sure and by the tire you want and they give you the warranty you want I always get warranted for the life of the tire and that's tread life of the tire I believe and this really helped me because this had nothing to do with tread life I buy new tires probably once every 4 months being a gig driver. Everybody time to give him some new try I don't know where they're getting all these neutrals and all these bad Stars if you can't talk to a human being and tell them exactly what's wrong and tell them what you're going to do if they don't fix it and then they don't fix it I can understand that but if they fix it you must tell that also people like to hear when they can be helped hibdon help me thank you James thank you Sheena thank you everybody at hibdon's on tinker diagonal in Oklahoma City Oklahoma.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Midwest City, Oklahoma
Damage to vehicle.
- Always busy
- Long wait times
Preferred solution: Hibdons to reimburse for the portion of my auto bill that is their fault, the lug stems, wheel bearings and labor for that as well.
User's recommendation: Take your car somewhere else.
Hello Lacey, we are sorry to hear you have experienced these issues after service. We would like to investigate your concerns, please, send us an email to, socialcare@***.com.
We will need full details, store's full address, your contact information, and your invoice numbers.
We value your business with Hibdon Tires Plus and hope to hear from you soon. ^Jason
Great people, Great Service!
- Service
- People
Good evening Paul, and thank you for sharing your positive feedback with us! We're pleased to know that Chuck and the rest of our team took great care of you, and got you back on the road safely!
Thanks for choosing Hibdon Tires Plus, and we look forward to servicing you again in the future! ^Nicholas
El Reno, Oklahoma
Warranty Violated; Unsafe Tire "Repair"
Preferred solution: Full refund
Hello there, thank you for reaching out to us regarding this concern. We are very sorry to hear of any issues with your tire service at our store, and apologize for any dissatisfaction.
We understand your frustration, and would like to look into this. For continued support, please email us at SocialCare@***.com with your contact information, store location, the details of this experience, and your invoice number. We value your business, and want to ensure your satisfaction.
Thank you for choosing Hibdon Tires Plus. ^Sarah
Low price guarantee
Preferred solution: If you say price match then do just that
Hello there, we are very sorry to hear of this frustrating experience and would be happy to address your concerns. For continued support, please send us an email to socialcare@***.com with the complete details of this experience, the store's full address, and your contact information.
You are a valued Hibdon Tires Plus customer, and we look forward to your reply. ^Sarah
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Lawton, Oklahoma
Very unsatisfied
Hello Tammy, we are sorry to hear of your concerns and would be happy to address them. Please, send us an email to socialcare@***.com with complete details, your contact information, store's full address, and your invoice number.
You are a valued Hibdon Tires Plus customer, and we look forward to your email. ^Jason
Unhappy vehicle is screwed up now
- Mess your car up
Preferred solution: fix my vehicle, but not having it towed in just so I can pay the tow charge. Hibdon, should be responsible no matter the cause of the rod knocking. My vehicle was working great before my oil change.
User's recommendation: Stay clear of Hibdon's
Hello Mary, we're sorry to hear of any inconvenience, and if you would like assistance with addressing your concerns, we'd be happy to assist. Would you please email us at socialcare@***.com with the details of your experience, store's full address, and your contact information?
We value you as a Hibdon Tires Plus customer, and we hope to receive your email soon. ^Jason
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Lawton, Oklahoma
Spent almost 4.000 dollars to fix our prob with truck shaking out of control almost wrecking again gave us a estimate apparently we didn't need the parts we bought truck still about making us wreck
The manager lied he needs yo be fired ASAP I will never go to hibdons ever in my life or refer Nyone to them the hibdons in lawton manager needs fired I'm very upset 
Preferred solution: Full refund
Hello Tammy, we're sorry to hear of any inconvenience, and if you would like assistance with addressing your concerns, we'd be happy to assist. Would you please email us at socialcare@***.com with the details of your experience, store's full address, your contact information, and any related invoice numbers?
We value your business with Hibdon Tires Plus, and we hope to receive your email soon. ^Jason
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Mustang, Oklahoma
But still like to bring my own oil for an oil change and when I got my older. They said they couldn't use any oil but they're Home 2 times this has happened. I scheduled my appointment the night befor
Preferred solution: If the honor of this hidden franchise would get ahold of me at 4059233443 and talk to me about the. Knucklehead he has run in his store he might not want him running it much longer.
User's recommendation: Don't believe anything they tell you go in and talk to the guy behind the desk face-to-face and he might tell you the truth.
Hello Thomas, we're sorry to hear of any inconvenience, and if you would like assistance with addressing your concerns, we'd be happy to assist. Would you please email us at socialcare@***.com with the details of your experience, store's full address, and your contact information?
We appreciate your business with Hibdon Tires Plus and look forward to your email. ^Jason
Brands Related to Hibdon Tires Plus
Firestone Complete Auto C...
“Before our trip down to Florida I noticed the pulsation in my rear brakes were getting worse. It was an...“
Tires Plus
“I had my car towed to Tire Plus location in Plainfield Indiana. I was informed by George. That they will...“
Firestone Tires
“I called the store last week & asked them to order 4x Toyo Proxies ST3s 285/50R20. My appt was 11/9/23...“
Credit First National Ass...
“I had my CFNA card since 1994. My balance is around $300 & per CFNA my pymnts are up to date. Last card...“
Companies Similar to Hibdon Tires Plus
Jiffy Lube
“Uncertified ,inexperienced and Managers that have the ability to stare you right in the face lie and say...“
Firestone Complete Auto C...
“Before our trip down to Florida I noticed the pulsation in my rear brakes were getting worse. It was an...“
Mr Tire
“I paid to have my car fixed It has been at your shop 3 times for the same issue still has not been fixed...“
Tread Quarters
“I recommended my son to take his truck to the N. Pleasantburg Dr Greenville SC 29609 store for a service...“
Thank You for Your Reply! We are processing your message.
Your comment is successfully posted.
Thank you for taking the time to share this with us, Megan. We pride ourselves on delivering professional and courteous service to each of our customers, and we're very sorry to hear that you received anything less than that from our teammate during this visit to our store.
We understand how upsetting this experience has been, and would like to have your concerns addressed by our management team. For continued support, please feel welcome to email us at socialcare@***.com with your contact information, the store location, any related invoice number, and the complete details of your experience. We value your business, and look forward to receiving your email.
Thank you for choosing Hibdon Tires Plus for your auto care needs. ^Sarah
Unfortunately the email you provided and blocked out, so I cannot email you. This needs to be handled ASAP.
I have already contacted Hibdon corporate, but I have not heard anything back. This is absolutely unacceptable behavior and I have been in contact with an attorney.